FAQs

Run Saturn SQR camera in current Firecapture 2.7.10.

Dear customers, Before Firecapture release new version to support our newest camera, we have a solution to make Saturn camera run in current Firecapture. Step 1: Download newest SDK from our website : https://player-one-astronomy.com/service/software/ There are 4 SDK file for 4 different operate system. If you use windows OS, only need to download Windows SDK. …

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Solution of Uranus-C camera background shift issue in current version of Firecapture

We received a feedback about background shift issue in Firecapture, our customer use new Uranus-C camera. Description of this issue is : When turn up the gain, the background level will shift to right, over 500 gain, the preview become totally white. This issue is fixed, we released new SDK and send email to Firecapture, …

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